Can't Install FIFA 16?

Discussion in 'FIFA 16 Support Forum' started by tinpanalley, Nov 28, 2015.

  1. tinpanalley

    tinpanalley Youth Team

    Joined:
    May 15, 2012
    Messages:
    598
    Likes Received:
    112
    By the way, I've now been chatting with EA's customer service and it is absolutely one of the most pointless exercises I've ever experienced contacting support for any company. This person doesn't know anything about computers and is reading me a script.
     
  2. regularcat

    regularcat Manager Moderator

    Joined:
    Jun 11, 2008
    Messages:
    12,819
    Likes Received:
    201
    Yes, that is the idea.
     
  3. tinpanalley

    tinpanalley Youth Team

    Joined:
    May 15, 2012
    Messages:
    598
    Likes Received:
    112
    Sadly, that didn't help. Same error.
     
  4. regularcat

    regularcat Manager Moderator

    Joined:
    Jun 11, 2008
    Messages:
    12,819
    Likes Received:
    201
    Is User Account Control off ?
     
  5. tinpanalley

    tinpanalley Youth Team

    Joined:
    May 15, 2012
    Messages:
    598
    Likes Received:
    112
    Yeah, turned that off a long time ago.
    I just tried to run the install on my 8.1 laptop as a little experiment and the freaking thing started installing. Got to the point where it asked for the activation key. Could it be as simple as being on Win7 on the desktop?
     
  6. regularcat

    regularcat Manager Moderator

    Joined:
    Jun 11, 2008
    Messages:
    12,819
    Likes Received:
    201
    No, because I run Windows 7 Ultimate 64 bit and had no issues.

    It never asked me for a serial because I bought it from EA via Origin.

    Are you trying to install to the C drive or another HDD ?
     
  7. tinpanalley

    tinpanalley Youth Team

    Joined:
    May 15, 2012
    Messages:
    598
    Likes Received:
    112
    I've done both. My D: drive that I use as my media drive and for all my installs and I also tried my C: drive that I don't like to install games on because it's only a 250GB SSD.

    So funny, that terrible chat I had with EA led to them saying they'd escalate my case and send instructions. So I got them but they were basically the troubleshooting instructions for their customers. So lame. It was literally this...

    Dear ,
    Please refer these steps:

    Follow the steps outlined in How to - Origin - Stuck Game Download. [M]
    Make sure the player is running the latest version of Origin.
    Advise the player about programs that might conflict with Origin.
    Advise the player to run Origin as admin.
    Allow Origin through Firewall and Antivirus. [M]
    Reset Internet Explorer Settings.
    Set different cache for Download / Set different Install folder.
    Perform a boot with Safe Mode with Networking. * [M]
    Ask the player to reproduce the issue. [L]
    Gather UO Trace - Correctly interpret the results.[L]
    Gather MSinfo - Correctly interpret the results.[L]

    We have closed this case for now . You can reach us at help.ea.com for further assistance
     
  8. regularcat

    regularcat Manager Moderator

    Joined:
    Jun 11, 2008
    Messages:
    12,819
    Likes Received:
    201
    I have no other ideas on how to fix the issue.

    With all that money you have in that machine I'm sure you have a large pen drive
    or external.

    The last thing I would try is to copy the install from your Windows 8 machine to your Windows 7 machine and see if Origin recognizes it, if it does attempt a repair install
    to get the registry keys.
     
  9. tinpanalley

    tinpanalley Youth Team

    Joined:
    May 15, 2012
    Messages:
    598
    Likes Received:
    112
    In case you're curious... this fixed it. Method 1: http://freewisdoms.com/how-to-fix-0xc000007b-application-error/
     
  10. regularcat

    regularcat Manager Moderator

    Joined:
    Jun 11, 2008
    Messages:
    12,819
    Likes Received:
    201
    Whatever the fix was I'm glad you got it worked out.
     
      

Share This Page