Can't Install FIFA 16?

Discussion in 'FIFA 16 Support Forum' started by tinpanalley, Nov 28, 2015.

  1. tinpanalley

    tinpanalley Youth Team

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    I just got FIFA, instllation won't run at all on my PC. I'm running the Origin setup and when I click continue, it simply does nothing.
    Is this a known thing? Don't see any help on the EA Forums?

    Any help would be great. Thanks!
     
  2. regularcat

    regularcat Manager Moderator

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    It runs in the background in Origin.

    Look at the install path for the files.
     
  3. tinpanalley

    tinpanalley Youth Team

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    I'm getting error 0xc000007b every time i try to run install. I simply can't install it. Can't uninstall the FIFA 16 demo either, I get a note about it being corrupted somehow.
     
  4. regularcat

    regularcat Manager Moderator

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    remove it manually.

    Delete all the files in the directory then remove the registry entries.

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EA Sports
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Origin Games

    Find the FIFA 16 Demo keys and delete them then restart your PC.
     
  5. tinpanalley

    tinpanalley Youth Team

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    Ok, tried that. Same problem. Although, there were definitely registry entries to delete.
    It starts to install Origin and then I still get...
    OriginClientService.exe - Application Error
    The application was unable to start correctly (0xc000007b). Click OK to close the application.
    Any thoughts?
     
  6. krisaju95

    krisaju95 Manager Staff Member Administrator Moderator Super Moderator

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  7. tinpanalley

    tinpanalley Youth Team

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    So, that's an Origin installer? How would FIFA16 get installed?
     
  8. krisaju95

    krisaju95 Manager Staff Member Administrator Moderator Super Moderator

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    I mean you could try this and reinstall Origin first, and then try installing FIFA.
     
  9. tinpanalley

    tinpanalley Youth Team

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    Ok, I'll have a go. I'm a bit confused, I thought installing FIFA already involved installing Origin. (...this Origin business is annoying)
     
  10. tinpanalley

    tinpanalley Youth Team

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    Ok. Tried that. Still crashed with the same error.
    I can't believe this is so difficult. How can they possibly not provide support for this or foresee this and give possible troubleshooting on their site?
     
  11. krisaju95

    krisaju95 Manager Staff Member Administrator Moderator Super Moderator

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  12. tinpanalley

    tinpanalley Youth Team

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  13. regularcat

    regularcat Manager Moderator

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    Have you called EA customer service ?
     
  14. tinpanalley

    tinpanalley Youth Team

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    I have not. Never even occurred to me they'd have one.
     
  15. regularcat

    regularcat Manager Moderator

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    I suggest calling them or using the chat function.
     
  16. tinpanalley

    tinpanalley Youth Team

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    Hmm...chat function sounds great. I'll have to look for that. Thank you!
     
  17. regularcat

    regularcat Manager Moderator

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    What OS are you running and is it 32 or 64 bit ?

    You do know this is a 64 bit game and will most likely not install on a 32 bit OS.

    I also suggest restarting your PC and going into safe mode with networking if your machine is 64 bit
    and attempting to install that way.
     
  18. tinpanalley

    tinpanalley Youth Team

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    Windows 7 64-bit. I'm runnning a Radeon R9 200 with 16GB of system RAM. AC Unity and Watchdogs flow beautifully on High on this system. Physically running the game isn't the problem.
    Safe mode with networking I've not tried. But the actual installation won't even run.
     
  19. regularcat

    regularcat Manager Moderator

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    Like I said, restart your machine and try in safe mode.
     
  20. tinpanalley

    tinpanalley Youth Team

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    So safe mode would be just to do the actual install and then reboot back to normal mode to run it? Is that the idea?
     
      

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