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Old 19-05-2015, 01:38:PM   #1
MaxGoal
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Poor service and no support at all

Hi there!

I think I've got some feedback regarding the service and support on this site.

It's just very poor.

2 or 3 days ago I had a question and used the "contact us" form. No reply, and don't think I will get one in the future.

And I also got no reply on my thread in this feedback and support section. Is there any support at all?

So I decided to state my question(s) via pm to one of this site's admins. Guess what: No reply!

And on top I get a bollocking for creating multiple threads for my kit upload. I mean I asked the admins quite often why it didn't work for me to create a thread and upload my kits but I got no help. I got confusing and displaced error messages instead!

So I had to figure it out on my own. And if you need to figure something out on your own, quite often the only way to do so is the good old "trial and error method". So it took me 7 trials and 6 errors till I finally got my thread created. So in the end it was actually 1 thread that was published and it seems that the other six ones were directed to the admins for review. I'm so sorry you had to delete six threads. That must have been plenty of work.

And then I get a bollocking for multiple thread creation and spamming? The joke is that an admin spammed my thread for that...

So if you ask me for a suggestion: Get a dictionary and look up what "support" and "service" means.

Here I got two links for you:

Support: https://en.wiktionary.org/wiki/support

Service: https://en.wiktionary.org/wiki/service

You're welcome and best regards, me
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Old 19-05-2015, 05:52:PM   #2
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that same ignorance had helped you getting away with that exceeded signature size, which requires a temporary ban so I'd stop complaining if I were you.
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Old 19-05-2015, 10:50:PM   #3
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Our admins are currently competing in a Screw Around the World challenge where one is knocking out country after country in Eastern Europe, the second is eating salds from a wooden bowl while watching Grey's Anatomy in Melbourne while the third is establishing home base in Ontario. They are far too busy to handle your current requests.

As an ex-mod, I would like to tell you that your sig is too large and currently in violation of forum rules. Also, the information on why you were unable to post is available at the forum rules page, I believe, or is emailed to you upon registration.

Finally, these forums are largely self-governed. If in the future you find yourself needing an adult to help you cross the street please do not hesitate to PM our administrative staff repeatedly.
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Old 20-05-2015, 12:43:AM   #4
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I have all my SG moderator email shit sent to a different email address so I dont have to read it

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Our admins are currently competing in a Screw Around the World challenge where one is knocking out country after country in Eastern Europe, the second is eating salds from a wooden bowl while watching Grey's Anatomy in Melbourne while the third is establishing home base in Ontario. They are far too busy to handle your current requests.
Exactly. This guy is like the fan on the touchline who expects an autograph from a player who is about to take the corner which will win or lose the game. Some people have no respect!
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Old 20-05-2015, 02:22:AM   #5
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Quote:
Originally Posted by azrael View Post
As an ex-mod, I would like to tell you that your sig is too large and currently in violation of forum rules. Also, the information on why you were unable to post is available at the forum rules page, I believe, or is emailed to you upon registration.
Then check your own signature. As far as I know 400x300 and 345kb are more than the allowed 300x100 and 300kb. Correct me if I'm wrong. 7/10 signatures in this forum exceed the limitations...

And no the information on why I was unable to post wasn't mailed to me. There was a mail regarding that topic but there were other reasons. Mysteriously now e.g. all the images I posted appear in my threads although I changed nothing at all...

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Originally Posted by Sir Didier Drogba View Post
I have all my SG moderator email shit sent to a different email address so I dont have to read it



Exactly. This guy is like the fan on the touchline who expects an autograph from a player who is about to take the corner which will win or lose the game. Some people have no respect!

I'm actually the total opposite of that greedy fans as I usually have a great understanding for other people. BUT I have no understanding for taking a job or a position if you can't make the grade.

It's like those snobs in school or at the university who take a job just to feel important and tell other people they are too busy and have no time for their requests and issues although dealing with those issues is actually their job.

There's still the possibility of "hiring" another moderator though...


It's not that I lost my patience after a few hours without any reply. It's been several days.


Quote:
Originally Posted by azrael View Post
Our admins are currently competing in a Screw Around the World challenge where one is knocking out country after country in Eastern Europe, the second is eating salds from a wooden bowl while watching Grey's Anatomy in Melbourne while the third is establishing home base in Ontario. They are far too busy to handle your current requests.

As an ex-mod, I would like to tell you that your sig is too large and currently in violation of forum rules. Also, the information on why you were unable to post is available at the forum rules page, I believe, or is emailed to you upon registration.

Finally, these forums are largely self-governed. If in the future you find yourself needing an adult to help you cross the street please do not hesitate to PM our administrative staff repeatedly.
Sorry if this might sound a bit rude to you, but - as I already stated - I don't care what they're doing and where they doing it. If they have no time to make the grade as a moderator then they should leave that kind of job or get more moderators. I don't take a job or a responsibility I can't fulfil.
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Old 20-05-2015, 08:08:AM   #6
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You don't seem to understanding what a job is. A job is something you're paid for, the mods and admins here work voluntarily.

Anyway, in the future, if you do not get a response from an admin immediately, please PM Nimreitz. He is our most senior member and should be able to assist you in any you need.
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Old 20-05-2015, 04:49:PM   #7
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You're right. I rather meant "duty". I don't expect an immediate answer. It was just that I seeked help utilising three different ways to reach. And nothing happened. Even the error messages left me alone in the dark.

But nice to know whom to address in future. Thanks for that info. I appreciate that.


PS: Isn't you signature too large as well? Or am I missing some parameters? So how big am I allowed to upload my signature?
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Old 20-05-2015, 07:30:PM   #8
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The sig is larger than normal because I have Jesus in my heart so my heart is bigger and so is my sig.
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Old 20-05-2015, 08:52:PM   #9
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Better see a surgeon. An oversized heart can be life-threatening. So are delusions.
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Old 20-05-2015, 08:57:PM   #10
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Quote:
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There's still the possibility of "hiring" another moderator though...
Please PM me your application in no more than 500 words
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Old 20-05-2015, 09:04:PM   #11
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Better see a surgeon. An oversized heart can be life-threatening. So are delusions.
Do you not recognize Jesus Christ as our lord and savior?
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Old 22-05-2015, 05:03:AM   #12
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Quote:
Originally Posted by MaxGoal View Post
You're right. I rather meant "duty". I don't expect an immediate answer. It was just that I seeked help utilising three different ways to reach. And nothing happened. Even the error messages left me alone in the dark.

But nice to know whom to address in future. Thanks for that info. I appreciate that.


PS: Isn't you signature too large as well? Or am I missing some parameters? So how big am I allowed to upload my signature?
Azrael is an ex-moderator so he gets special treatment.
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Old 22-05-2015, 05:04:AM   #13
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By the way if moderators here don't get paid where the fuck does all the money from the ads go to? I guess Matt Holme?
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