installation problems....HELP!

[diddy]

ive tried to install the game and this came up during installation
Errors occurred during the installation.
(One or more errors occurred during the copying of files (bean13) . Please refer to the install log for additional information.)
any ideas what this means?id love some 2 help me as im eager 2 get playing as i only bought it yesterday
thanks :boohoo:

 

[Oz_Leeds_Fan]

take it back mate, if its a legit copy then it looks like there is something wrong with the disk

Hope you kept your reciept!

 

[diddy]

yeh i kept receipt but the guy in the GAME shop asked me if it would work on my pc and i said yes but my mum said she heard him say that i couldnt take it back so im not so sure i thought posting on here i might be able to try and resovle the problem,thanks

 

[nor-rbk]

You should get a new copy of the game. Just go down to the place you bought it and demand a new one. If the game doensn't work as in your case, the product is defect and than you have the law on your side to get a new one. (At least it works like this in Norway, should be like this in other countries as well.)

 

[diddy]

yeh,i think i will im actually still playing on football manager 2005 at the moment,gets slightly boring though! lol

 

[Pigfarmer]

Hi, on response to this post i took my copy back to the shop and got another one from a different shop, i still get the error....

any other idea's?

My Laptop meets all the required spec, infact it is almost exactly on the "recomended" spec...

help much apreieciated as i'm going mad!!!

 

[PSVFOREVER]

might help

http://www.sigames.com/sibase.php?type=view&id=215

TROUBLESHOOT: Installer "One or more errors occurred during the copying of files (bean 13)"
Added on 21/10/2006 @ 04:28:49
Applies to FM 2007

If the error during, or after, installation displays the error

"One or more errors occurred during the copying of files (bean 13), please refer to the install log for additional information"

then the installation did not complete successfully for some reason. We have yet to track down the exact cause(s) for this, but there are certain workarounds you can try to fix it.

Please note that if you experience this error, it may cause a side effect in the game where you will see black screen when running the game. This is due to the installer failing to install all the files it should do, and there many possible reasons for it, some of which are covered below.

1. Anti-virus or other security software preventing the installer from installing all files

In some cases anti-virus software (or other security software) may be preventing the installer from installing the all the files it is trying to install. If this happens, the above error may occur. If this occurs, please follow the instructions for how to do a clean re-install, then disable the anti-virus (or other security software) and try to re-install the game. You may want to reboot the computer between disabling the anti-virus and attempting to install the game.

Once the installation has completed you can re-enable the anti-virus software, however you should exlude the FM installation folders and the FM user data folders (see this document for FM07 folder locations from any real-time monitoring system. If it is monitoring all the FM07 folders in real-time it will severly affect the FM07 performance.

2. Make sure the Java version is compatible

Please refer to the general installer issues document for details on how to uninstall any current Java version, and download and install the latest one from Sun.


3. Install game from Safe Mode

If it still doesn't work, it may help installing the game from safe mode. Please note that you should only attempt this if a previous install failed with the above error. If not, the copy protection system may not have been installed correctly and it may not be allowed to installed correctly from Safe Mode, which may in turn cause the game not to run.

First clean up all FM07 folders from your system by deleting all contents in the following locations: CDocuments and Settings\<your username>\Sports Interactive\Football Manager 2007\, CDocuments and Settings\All Users\Sports Interactive\Football Manager 2007\ and CProgram Files\Sports Interactive\Football Manager 2007.
Please be aware that if you have any savegames, edited databases, updated skins or other data you want to keep you should back up any such data before deleting the contents of the above folders.
Reboot Windows into Safe Mode (Reboot your computer, press F8 after the BIOS screen (with logo and/or memory details, etc) - a menu pops up, choose "Safe Mode" from this menu and boot into Windows Safe Mode.
Run th FM0 installer and install the game.
Reboot the computer.
Start FM07.

 

[Pigfarmer]

right, well i disabled (in Manage) my Anti virus and the install went a lot further but crashed on "installing unistaller" (how long did this take on peoples instal?)

tried to install in safe mode also not luck!!

any more ideas?

 

[tracertong]

try installing the demo and a different game. You may have a dodgy cd / dvd rw.

 

[sha]

uninstall anything related to fm ... demo, previous game version, etc

even check the register, delete any old entries ... start > run > regedit ... look for FM keyword

reboot

then when installing turn off all background programs

if all else fails, hmmm well i don't know ... maybe your PC or sub-parts doesn't meet the minimum requirement

 

[Pigfarmer]

ok, got it working now what i did is below:
- uninstalled completely
- Deleted the program files folder
- Deleted all relating reg keys in reg editor
- removed Data from the profile
- upadted Java
- disabled my anti virus (in manage)

now it works