Hair's editor

I have just downloadet your fantastic program because I would like to use it to make balls. I installed the scripts for 3Dmax (I have version 2010) and everything worked fine. I exported a ball model, converted it to cff using your program and imported it to 3Dmax using the script. I exported the texture for the ball using CM and used it in 3Dmax..

Now when I render I get this picture:

Can somebody explain to me why it looks like this?? :(
TeneCee;3015640 said:
i have a problem with the hair converter. Two weeks ago it works very good and now i become an error
Same problem, and the odd thing is that i was able to convert hair files without trouble and now the application crashes at start up. :md: